Discipline and Grievance

Explaining the fundamentals of the discipline and grievance procedures

Overview

Managing discipline and grievance in the workplace is part of every staff manager's role – but the issues can be daunting. This workshop gives managers the required skills and understanding to conduct discipline and grievance procedures fairly and efficiently.

Course Outline

Topics

• What are the rights and obligations employers and employees have to one another?
• What is the employer's duty of care?
• How do you institute and operate a fair process?
• What is the difference between misconduct and gross misconduct?
• How should you undertake a disciplinary investigation?
• How should you to prepare witness statements?
• How should you prepare for a disciplinary hearing?
• When should you consider suspension?
• What is a grievance?
• What procedures should you follow when hearing a grievance?