Gainsborough Training Home
Tel: 020 8777 5495

Employment & Personal Safety


Each year there are over 600,000 reported physical assaults and violent threats on UK employees. Staff need to be able to identify risks and deal with conflict effectively.

This tailored workshop focuses on the concerns of your staff and the sort of incidents they face during the course of their duties. It uses relevant scenarios and provides practical advice.

Course Content


  • Assessing risk – exploring the risks staff may encounter whilst at work
  • Work and time organisation – planning and organising work to minimise risks to personal safety
  • Managing difficult and aggressive behaviour
  • Avoiding conflict
  • Frontline working
  • Lone-working
  • Working on other sites, meetings and visiting people in their homes
  • Cash handling
  • Travelling safely – walking, by car and using public transport
  • Safe conduct and body language
  • Basic personal safety – in the home, socialising, shopping
  • Safe talking – mobile phones and face to face
  • Safe with medicines
  • Effective self defence
  • Reporting systems
  • Reporting problems
  • Safety Resources